Sarah opened the email with trepidation.   It read, "We were excited to learn about your product, but we haven't heard from you since the trade show. We've decided to move forward with another company that has been more proactive in following up with us."  Sarah felt a deep sense of...

Sarah's heart sank as she listened to her manager's words.   "We just lost a major deal," he said, "One of the prospects from the trade show went with our competitor."  She felt a wave of regret wash over her. How could she have let this happen? She remembered the prospect...

The trade show was a bustling hive of activity.   Sarah, a sales representative for a growing tech company, had just wrapped up an intense three-day event. The booth was constantly crowded, and her schedule was packed with meetings and demos. As she packed up her materials, Sarah felt a sense...

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